Refund & Cancellation Policy
Effective Date: April 22, 2026
1. Overview
This Refund & Cancellation Policy outlines the terms under which Zuvany Technologies Private Limited ("Zuvany", "we", "our", or "us") provides refunds and handles subscription cancellations for our SaaS platform.
2. Subscription Model
Zuvany operates on a subscription-based billing model. Users are charged on a recurring basis (monthly or annually) depending on the selected plan.
3. Refund Policy
- We offer a 7-day refund window for new subscriptions.
- Refund requests must be submitted within 7 days of the initial payment.
- Refunds will be processed to the original payment method within 7–10 business days.
- After the refund period, all payments are non-refundable.
4. Cancellation Policy
- Users can cancel their subscription at any time from their account settings.
- Cancellation will take effect at the end of the current billing cycle.
- No partial refunds will be issued for unused time after cancellation.
5. Failed or Disputed Payments
If a payment fails or is disputed, we reserve the right to suspend access to the service until the issue is resolved.
6. Exceptions
Refunds may not be granted in cases including:
- Violation of our Terms & Conditions
- Abuse or misuse of the platform
- Repeated refund requests
7. Contact for Refund Requests
To request a refund, contact us at:
ameen@zuvany.com8. Changes to This Policy
We may update this policy at any time. Continued use of the service constitutes acceptance of the updated policy.
9. Contact Information
Zuvany Technologies Private Limited
Building No.512384-58 Thoppinmoola,
Poothole, Thrissur, Kerala, India – 680004
Email: ameen@zuvany.com