Privacy Policy

Effective Date: April 22, 2026

1. Introduction

Zuvany Technologies Private Limited ("Zuvany", "we", "our", or "us") operates a SaaS platform that provides AI-powered sales and customer support solutions. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

  • Name, email address, phone number
  • Company details and billing information
  • Usage data such as IP, browser, and device info
  • Customer data including conversations and uploaded content

3. How We Use Your Information

  • Provide and maintain our services
  • Process subscriptions and payments
  • Improve platform performance
  • Communicate with users
  • Ensure security and prevent fraud

4. Payments

We use third-party payment providers such as Razorpay to process payments securely. We do not store your full card details. Payments are processed in compliance with PCI-DSS standards.

5. Data Sharing

We do not sell your data. We may share information with:
  • Payment processors
  • Cloud hosting providers
  • Analytics services
  • Legal authorities when required

6. Data Security

We implement security measures including encryption, secure servers, and restricted access. However, no method of transmission is 100% secure.

7. Data Retention

We retain data only as long as necessary to provide services and comply with legal obligations.

8. Your Rights

You may request access, correction, or deletion of your personal data. Contact us at ameen@zuvany.com

9. Cookies

We use cookies to improve user experience and analyze traffic. You can control cookies via your browser settings.

10. Third-Party Services

Our platform may integrate with third-party tools. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for individuals under 18.

12. International Transfers

Your data may be processed outside your country in compliance with applicable laws.

13. Contact Information

Zuvany Technologies Private Limited
Building No.512384-58 Thoppinmoola,
Poothole, Thrissur, Kerala, India – 680004
Email: ameen@zuvany.com